A complete guide to choosing a Microsoft Dynamics 365 implementation partner

A complete guide to choosing a Microsoft Dynamics 365 implementation partner

Would you hire anyone who applies for a position in your company without first interviewing them to see if they are qualified and can add value to your company? Your answer is surely a resounding ‘no!’ and for good reason. The skill level and qualifications of the employees in a company determines to a large extent how much revenue the company makes and how fast it grows. When selecting a Microsoft Dynamics 365 implementation partner like MSC Consulting, there are a variety of factors to consider.

When upgrading from one version of software to another, there is room for error, as every upgrade has its specific set of processes and testing controls. With so many implementation companies out there, it is likely going to be challenging for business owners to narrow down to a good software solution partner to help upgrade their existing systems or install a new one.

The following article by outsmartteam is a how-to guide to choosing a Microsoft Dynamics 365 implementation partner.

Selecting A Microsoft Dynamics 365 Implementation Partner: The Interview

Would you hire a babysitter or an employee over the phone before meeting them in person? The same goes for hiring a contractor – especially when it comes to Microsoft Dynamics 365 implementation and software upgrades. Read more here.

You likely now know some questions to ask during your interview with an implementation partner and a proven strategy to silence the noise and narrow down a good vendor that will be able to cater to the needs of your company. Even after choosing a good implementation partner, it is important that you learn as much as you can about the system that they are going to install or the upgrade they are going to make.

The following article by Nicola Wright shed light on everything you need to know about Microsoft Dynamics 365.

Microsoft Dynamics 365: everything you need to know

In November 2016, Microsoft finally unveiled its new business applications product. The long-speculated-upon solution, once codenamed Project Madeira, was introduced to the world as Dynamics 365. A sleek new edition to the Dynamics suite. Read more here.

You surely now know a thing or two about Microsoft Dynamics 365, what it can do and how much it will cost. As the boss, you have the complete freedom to choose any application or software as your CRM, but if you are serious about growth and optimizing your business processes without any hassle, then you should consider opting for Microsoft Dynamics 365 as your customer relationship management tool.

The following article by Alexandre Painchaud discusses 13 reasons why you should use Microsoft Dynamics 365 as your CRM.

13 Reasons Why You Should Use Dynamics 365 as Your CRM

With expertise in building, deploying, and supporting advanced CRM solutions, Microsoft brings about more control over sales process, improved client satisfaction, and greater productivity. Whether it is sales force automation, marketing, business intelligence. Read more here.

You likely now know what sets Microsoft Dynamics 365 apart from other CRM solutions and the benefits it offers. With Microsoft Dynamics 365 solutions partner, you will be able to improve your customer satisfaction, boost productivity, improve your marketing and business intelligence and automate your business processes at the touch of a button.

Final note

Regardless of how experienced, tech-savvy, and resourceful you are as a manager, you may not be able to do everything by yourself. Every now and then, you will need to outsource complicated tasks like upgrading and installing new CRM software.

But finding a good implementation partner is somewhat challenging as there are so many CRM implementation partners out there.

To choose a good one, you first must understand the needs of your company. Doing this, will help you know what to look for when picking an implementation partner.

ERP Apps in the Singapore Market

Singapore has one of the world’s largest economies. Its GDP consists of many mega scale industries that work to contribute to its ever increasing economy. Such large industries and organizations require an integrated platform for their information to be streamlined, controlled and retrieved. An Enterprise Resource Planning App is such an application that does just that. It integrates all individual departments or sections of an organization within itself to provide the user with a comprehensive information system. Mentioned below are some of the main industrial set ups in Singapore that are using ERP Applications in their systems.

  • The manufacturing sector (main contributor to the GDP)
  • Chemical industry
  • Bio medical sciences
  • Logistics
  • Transport engineering

It is fairly obvious that for a fast-moving economic nation such as Singapore, the use of such applications in streamlining information is of paramount importance.

ERP Apps work on the basic principle of amassing and centralizing the key systems of an organization. The basic systems of an organization are the CRM (Customer Relationship Management), Accounts, Finance, Warehouse and the manual information spread sheets. These particular systems although work effectivity individually, do not have any link or connectivity with each other. ERP connects these systems to provide the user with an integrated and incorporated system of information through which in less time the query is solved. The query can be or any nature and can be solved and dealt with the same application.

The basic concept of ERP has been around for almost a century. But, in the older times it was manual and on paper, gradually it evolved to main frame computers. And eventually has moved on, to cloud computing which has changed the game. ERP softwares with cloud computing are high in demand in modern times. The basic idea of this is that data is being provided over the internet. This not only provides the user with a lot of storage but also makes the retrieval of data easy. The ERP systems are portable which means that such a large system can now exist in the palm of your hand, your smartphone and the information has never been more secure from prying eyes. These systems provided a safe and secure data base to the user where sharing of information is involved.

With more and more companies gradually adopting ERP in their systems there has been an obvious increase in their profits. The idea behind ERP is to create efficiency, which in turn lowers extra costs and decreases amount of time involved. This application can be used for any type of business, large or small. The user can choose which type of integration of systems he requires for his business and choose the particular type of ERP system that suits his needs. Not only this, but ERP has given rise to a system that is not chaotic but streamlined with better sales and revenues.

Owning to these qualities many new businesses and organizations now opt for ERP systems to better manage their sectors. It has become the need of the hour because it provides the user with a real time interface with all the different departments of the organization at the same time. A query or a request can be dealt with there and then without any third party involvement.

 

 

Sales Order Apps in Singapore

Businesses in Singapore are always growing, and business owners are constantly on the lookout for new revenue streams. With advancements in technology, market trends have also changed. Companies have moved from manual data management systems, which was mostly dependent upon big size registers for keeping record of sales and purchases. Instead, sales order applications are now used. Such apps are easy to use, and they are useful in collecting and keeping accurate data and information of clients’ sales and purchases made. There are also calculators in the apps, which further makes record keeping easy. Having a sales order app is user friendly, one can enter, edit as well as customize the interface as per individual requirements to fulfill businesses requirements. Even for businesses that work 24/7 with limited or no internet connection; sales order apps can still work at full efficiency.

Benefits for businesses

Companies in Singapore have realized the importance of sales order apps, since consumers are now looking towards ease and customization for order purposes. These sales apps come with dynamic and unlimited options of categories. For instance, if you are running a large departmental store then you have liberty to group your products into different categories and sub-categories to make it easier for consumers to search for the specific product type. Certain filters which are essential for businesses can also be applied, like different price levels, levels of stocks and expiry dates etc.

One can also have freedom of having multiple catalogues for different designs, seasons as well as different products. Even for B2B, i.e., business to business markets, a sales order app can provide your partners a front store in the form of your product catalogue.

For increasing sales and awareness about the product, it is essential to have bigger images, high resolution displays as well as better portrays which could increase the chances of getting consumers attention. All these is possible with the help of sales order app. Singapore is known for its tourism; thus, it is a chance for businesses to showcase better displays for higher customer visibility. These sales order apps can be customized to the requirements of one’s businesses as well. It could include additional, edit or even delete unnecessary and irrelevant information, images and any displays.

Benefits for consumers

From a consumer’s point of view, ordering an item is even easier with a sales order app. Now you need not to go through big, boring sites, just down load sales order app and scroll down the entire menu. You can choose from wide range of products and can choose an item from different combinations of products as well. Thus, complete and all details of any product can enable consumers to plan their purchase accordingly. Consumer history of purchases, payments, any outstanding dues and even shipment details can also be seen by the seller to check the credit history of any consumer.

The freedom of placing an order, and scheduling dates is possible with the help of sales order app. With a sales order app, business can be done in a better manner. Apps not only make it possible for companies in Singapore to work effectively, it is also makes the lives of consumers better and more convenient.

Logistical challenges in last mile delivery and possible technology solutions

Logistical challenges in last mile delivery and possible technology solutions

Last mile delivery refers to the final steps taken before a product or service gets to the end user. Clients are not as concerned about the technology and efficiency in the production process as they are with the delivery process. Much emphasis needs to be put on last mile delivery and the logistical challenges. This is because the failure or success of a transaction is determined at this point. Delays in delivery or poor handling of products and services on the way to consumers can destroy a well-organized system. Consumers have well received some technological solutions. For example, rather than call taxi service, many consumers are today using apps such as Uber for faster, cheaper and more efficient service. However, even the most advanced technology has not evaded challenges such as heavy traffic resulting in delays and an increase in operating costs.

If you are looking for a Field Service Management App provider in Singapore, look no further. Orangekloud has a wide range of App building services for your company’s broad needs. Check out their site today.

In this article, Shelagh Dolan discusses the challenges of last mile delivery and the technology solutions available.

How small businesses can use technology solutions to compete with the giants in the industry

“As consumers increasingly turn to e-commerce for all their shopping needs, speedy fulfillment isn’t just a “nice to have” — it’s the expectation of every online shopping experience. And if logistics companies and their retail partners want a shot at thwarting the ever-looming threat of Amazon Prime, it needs to be a priority.” Read more here

Companies such as Amazon continue to beat the competition because they carry out large volume deliveries at a low cost. The volume delivered has also influenced the decision to provide free delivery in certain instances. Unfortunately, consumers will naturally question why they should purchase products from you at a higher cost yet they could get the same at a lower price from a retail service such as Amazon. They may not appreciate the costs your business incurs because of delivering one or two products at a time against the hundreds being delivered by Amazon at the same time. Small enterprises need to find ways to compete with large entities. One way of doing this is by using crowdsourcing technology.

In this article, Sarwant Singh talks about technologies that will likely make last mile delivery more efficient in the future.

Autonomous technologies which will solve logistical challenges in the last mile delivery

“From unmanned mobile robots in warehouses to drones for online fulfilment, the current supply chain is undergoing a major transformation. With the possibilities in artificial intelligence, the future supply chain holds the promise of being completely autonomous and self-orchestrated. A fleet of trucks using a swarm algorithm could increase throughput in cargo yards;” Read more here

The use of robots seemed to be an idea reserved for the future. Amazingly, the future is with us. Robots are currently being utilized in different phases in the production process. This has increased efficiency and reliability. Additionally, operating costs have dropped. The challenge has been in the last mile delivery. However, this phase in the business will see several changes in the future. The changes may include the use of autonomous delivery trucks, the use of drones to deliver products and the possible use of apps for truck deliveries working in the same manner as the Uber app.

In this article on avinetworks.com, the author discusses the use of application delivery platforms to help businesses beat logistical challenges faced in the delivery process.

The use of Application of Delivery Platforms to boost productivity and consumer satisfaction

“An Application Delivery Platform is a suite of technologies that handles application services like load balancing, security controls and traffic management in data centers and cloud environments. The application services platform’s role is to deliver applications reliably and securely to end users.” Read more here

The emergence of smartphones and widespread internet access has played a significant role in the increase in online transactions. Businesses are making efforts to develop apps connected to the services and products they offer. This is one way they can remain competitive. The use of apps has improved consumer experiences. Companies can also measure their level of success at a glance based on the available data on the apps used.

Although last mile delivery faces many challenges, there are possible solutions which will help companies cut costs and improve quality of service. Consumers judge the quality of service based on how fast they get their orders delivered. It is essential for businesses to consider the use of available technology to improve efficiency while at the same time make use of the benefits that come with the investment in technology.

Intelligent traffic system can reduce road congestion

Traffic congestion is an unpleasant reality of life in modern cities. It is omnipresent and for the most part inescapable. Due to its dynamic nature, changes in traffic flow can occur suddenly and without warning. Hence, traffic systems need to be nimble to adapt to these changes. Traffic systems of the future are expected to act smartly to counter traffic jams and congestion.

Visit Traffic Management with ATT Systems for a good system.

Previously, technology was not affordable or scalable enough to provide data to manage traffic in a realistic manner. However, advances in modern technology in the form of internet of things and connectivity through Bluetooth sensors now make it possible to roll-out traffic management systems across entire cities. Congested central business districts and other areas that see a very crowded rush hour can benefit from the implementation of intelligent traffic system technologies.

Traffic counting and video analytics

Cameras installed across highways and other routes prone to congestion can yield data on the number of vehicles on the road at any given time. In-depth analysis of this information can help planners understand the type of traffic on the street and figure out the routes most prone to congestion for targeted interventions. Video analytics can also help in easing congestion by detecting traffic accidents as soon as they occur and providing alerts to divert traffic to less affected areas.

Traffic light systems

Intelligent traffic light systems are important to ensure that traffic lights react to the changes in the traffic flow. Road congestion can also be reduced if intelligent traffic signals can control the pedestrian crossings on the roads, minimizing the time delays caused by pauses at crossings with no pedestrians.

Automatic number plate recognition

Intelligent traffic management is also assisted by technologies like automatic number plate recognition which monitors the used routes and number of times the vehicle pass an area. This can help anticipate travel routes and compute congestion points.

Bluetooth sensors and Internet of things

Advances in Bluetooth sensor technologies can also help in detecting the flow of traffic. The advantage of this intelligent traffic system is that the data is anonymous and only data points are available to traffic managers with no other personal details like the vehicle number. Sensors fitted in the traffic environment like speed breakers and traffic posts can also transmit information of surrounding vehicles.

Traffic management solutions are worthwhile in the long run.

How Can A Good Kiosk Operation Solution Improve Your Customer Service?


What’s a kiosk?

A kiosk is an independent small structure that either provides valuable information or some service, or both. It can be both manned and unmanned; just as it can be digital or non-digital. An example of a non-digital kiosk would be one located in a public place like a mall where important information such as directions, timings or advertisements is carried. A digital one could be seen at the airport; used for express boarding passes or check-ins.

How does it work?

Since most are unmanned they are completely dependent on advanced technology. A kiosk is as efficient as its Kiosk Operation Solutions which is essentially the software that runs it and its maintenance system.

The purpose of a kiosk is to save the customers’ time and provide them with easy solutions.

Advantages of a kiosk:

-Depending on the purpose it serves, the biggest advantage is perhaps efficient customer service.

-It is a DIY activity. This means that the customer isn’t dependent on another person for information or service.

-It is supposed to provide a quick solution to the customer’s query or to the service the customer is looking for.

However, it backfires when:

-its backend system isn’t efficient or updated regularly

-the interface isn’t able to help the customer navigate through the information provided

-it takes up a lot of the customer’s time either through the navigation process or to provide the end service

Though you might have put the kiosk up to improve your customers’ experience, an inefficient backend system could not only make the experience bad; they are not likely to use the kiosk again and discourage others from using it too.

What a good kiosk Operation Solutions does:

-Takes regular backup and updates

-Ensures the process is as less time consuming as possible

-Provides proper guidance at each step so that even the most technology challenged customer can use it

-Waiting time for the end service is minimal- whether its waiting for tickets, passes or receipts to be printed or provide the actual information the customer is looking for

Presence of a automated collection system to collect data

This ensures that the customers experience is satisfactory and encourages them to use the kiosks service in the future as well.

Therefore, before opting to put up kiosks, you must ensure that you have the most efficient back end system and a user friendly, less time consuming interface.

To know more, visit http://www.attsystemsgroup.com/kiosk-operation-solutions-kos OR Apply now.

How to Improve Your Business with Bank Queue Management

It is easy and convenient for a bank to improve its operational efficiency with bank queue system management in cost effective and quick ways. The prime goal of a smart queue management solution is to make sure that the movement of the customers is fast and hassle free. It is all about cut throat competition and having a competitive edge over and above your business rivals. A business can differentiate itself from its competitors by ensuring that its customers have a positive experience always and not just for the first time.

Virtual queuing versus linear queuing

A majority of the service-oriented organizations use a virtual queuing style. How is a linear queue style different from a virtual queuing style? In a linear queuing solution, the queuing management is done on the principle of first in and first out. Here, the customers are actually present physically and wait in a well-formed queue. The principle of a linear queue can be also extended into multiple lines apart from a single line. It will all depend on the flow of customers. This is a queuing strategy that can enhance the speed with which service is offered to the customers as the serving time and the waiting time is reduced for each individual customer. This queuing technique can be easily integrated into an electronic queuing solution. Electric queuing technique can enhance the operational efficiency by about 35 percent and also brings down the waiting time of the customers.

Virtual queuing

It is a queue management system that does not require your customers to physically stand and wait in a queue and yet they can actually wait for their sequence to come. This is a queuing system that operates by creating tickets or through notifications sent through text messages or SMS. Customers know when his or her turn will come in a virtual queuing technique and can utilize the available time being engaged in some other useful tasks.

Just imagine how disgusted you feel, when you have to stand hours in a queue to wait for your turn to come so that you can get your desired product or a service. A smart queue management system has changed all that as the wastage of time that a customer perceives while standing in a queue can be taken care of. What is interesting to note is that by deploying a smart queue system, the perception of your customers can be improved quite easily.