Logistical challenges in last mile delivery and possible technology solutions

Logistical challenges in last mile delivery and possible technology solutions

Last mile delivery refers to the final steps taken before a product or service gets to the end user. Clients are not as concerned about the technology and efficiency in the production process as they are with the delivery process. Much emphasis needs to be put on last mile delivery and the logistical challenges. This is because the failure or success of a transaction is determined at this point. Delays in delivery or poor handling of products and services on the way to consumers can destroy a well-organized system. Consumers have well received some technological solutions. For example, rather than call taxi service, many consumers are today using apps such as Uber for faster, cheaper and more efficient service. However, even the most advanced technology has not evaded challenges such as heavy traffic resulting in delays and an increase in operating costs.

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In this article, Shelagh Dolan discusses the challenges of last mile delivery and the technology solutions available.

How small businesses can use technology solutions to compete with the giants in the industry

“As consumers increasingly turn to e-commerce for all their shopping needs, speedy fulfillment isn’t just a “nice to have” — it’s the expectation of every online shopping experience. And if logistics companies and their retail partners want a shot at thwarting the ever-looming threat of Amazon Prime, it needs to be a priority.” Read more here

Companies such as Amazon continue to beat the competition because they carry out large volume deliveries at a low cost. The volume delivered has also influenced the decision to provide free delivery in certain instances. Unfortunately, consumers will naturally question why they should purchase products from you at a higher cost yet they could get the same at a lower price from a retail service such as Amazon. They may not appreciate the costs your business incurs because of delivering one or two products at a time against the hundreds being delivered by Amazon at the same time. Small enterprises need to find ways to compete with large entities. One way of doing this is by using crowdsourcing technology.

In this article, Sarwant Singh talks about technologies that will likely make last mile delivery more efficient in the future.

Autonomous technologies which will solve logistical challenges in the last mile delivery

“From unmanned mobile robots in warehouses to drones for online fulfilment, the current supply chain is undergoing a major transformation. With the possibilities in artificial intelligence, the future supply chain holds the promise of being completely autonomous and self-orchestrated. A fleet of trucks using a swarm algorithm could increase throughput in cargo yards;” Read more here

The use of robots seemed to be an idea reserved for the future. Amazingly, the future is with us. Robots are currently being utilized in different phases in the production process. This has increased efficiency and reliability. Additionally, operating costs have dropped. The challenge has been in the last mile delivery. However, this phase in the business will see several changes in the future. The changes may include the use of autonomous delivery trucks, the use of drones to deliver products and the possible use of apps for truck deliveries working in the same manner as the Uber app.

In this article on avinetworks.com, the author discusses the use of application delivery platforms to help businesses beat logistical challenges faced in the delivery process.

The use of Application of Delivery Platforms to boost productivity and consumer satisfaction

“An Application Delivery Platform is a suite of technologies that handles application services like load balancing, security controls and traffic management in data centers and cloud environments. The application services platform’s role is to deliver applications reliably and securely to end users.” Read more here

The emergence of smartphones and widespread internet access has played a significant role in the increase in online transactions. Businesses are making efforts to develop apps connected to the services and products they offer. This is one way they can remain competitive. The use of apps has improved consumer experiences. Companies can also measure their level of success at a glance based on the available data on the apps used.

Although last mile delivery faces many challenges, there are possible solutions which will help companies cut costs and improve quality of service. Consumers judge the quality of service based on how fast they get their orders delivered. It is essential for businesses to consider the use of available technology to improve efficiency while at the same time make use of the benefits that come with the investment in technology.